Designy

Support

Support Page

Need Help? We're Here! 🛠️

While our applications and services are straightforward, we understand you might have questions or encounter issues. Since we do not collect any personal data, support communications are managed directly.

General Support & Feedback

Have a question about how a specific tool works, or want to suggest a new feature? please visit our contact us page.

Technical Issues

If you believe a tool is providing an incorrect calculation or you're experiencing a technical glitch:

  1. Check Your Browser: Ensure you are using a modern, updated web browser (Chrome, Firefox, Safari, Edge).

  2. Clear Cache/Cookies: Try clearing your browser's cache and cookies to rule out local issues.

  3. Contact Us: If the problem persists, please email us at the address above, providing the following details:

    • Name/Type: The specific application or service.

    • Browser/Device: The browser (e.g., Chrome v120) and device (e.g., Windows PC, iPhone) you were on.

    • Detailed Steps: The exact steps and inputs you used that led to the issue.

Privacy Inquiries

For any questions specifically related to our commitment to not collecting user data, please review our Privacy Policy first. If your question remains unanswered, feel free to reach out via the support email listed above.